Please take time to read all our terms and conditions especially those relating to betting and banking rules before proceeding for any transaction.
At the first instance, make sure that your registered name matched with your verified bank account (E-Wallet) details in order to effect a successful withdrawal because we impose Strict KYC.
HOW TO?
Deposit Transaction:
There are two (2) types of making a deposit, its either thru our "Payment Gateway", FPay or Copo, which is the default setting, and by "Online Transfer".
If you choose Payment Gateway, then just select between FPay for GCash users or Copo for Pay Maya users and you will be automatically redirected to your preferred mode of payment window to process and complete your payment.
If you choose *Online Transfer, then you may follow the step-by-step procedure outlined in the deposit page and ensure to make payment first and send transaction receipt before clicking the submit button.
*Online Transfer is available only upon request for deposit above P25, 000.
Withdrawal Transaction:
Restore your balance to main wallet and key in the amount you desire to withdraw then click withdraw and you will be prompted on the result of your withdrawal.
Wallet Transfer:
Click the button "Click Here for Transfer" found at the buttom of your screen then select the source of your balance from the "Transfer From" and choose the provider where you want to transfer balance in "Transfer To", key in desired amount and click "Transfer".
You may also restore all your balance from the provider seamlessly after the wallet has been unlock by enabling seamless transfer and click "RESTORE ALL".
Note: Provider to provider transfer is not possible.
Free Trial Credits and Promotions:
On Free Credit Page, click FREE TRIAL CREDITS NON-CASHABLE banner and you will be redirected to "Wallet Transfer", then click "FREE CREDIT" then REDEEM by entering voucher code found at promotion page.
The same process to be followed for redeeming promotional bonuses.
Nonetheless, should you encounter any issue with your account, do not hesitate to contact our 24/7 Customer Support Assistants.